Parents Stay Up To Date With Notification From Rapid City Area Schools

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Earlier this week, Rapid City’s Grandview Elementary was placed on ‘secure status’ as police investigated an incident nearby.

To inform parents about what was going on, Rapid City Area Schools has a system in place that sends alerts.

By just navigating through a program on the computer, school officials can send out a phone call, text message, or email, within a matter of minutes to thousands of parents across Rapid City Area Schools.

“When we have an urgent message to tell parents, whether it’s a lockdown or a crisis of some kind of magnitude, then we will use the dialer. We use it for simple things to remind parents of bingo night,” Katy Urban, RCAS Community Relations Manager said.

The system, which has been in use since 2014, even allows the district to break down which parents need to be reached.

“We can call individual schools, individual classrooms, we have everything populated,” Urban said.

Amanda Mitchell has four children, one of them currently enrolled in school in Rapid City. She says the system is critical for parents.

“With this technology, then they know what’s happening, they know where their kid is, and their kid is safe. It’s right at your fingertips on your phone,” Mitchell said.

The system also allows parents to get information directly from the district, and not a third source.

“When you’re talking about someone’s child, you need to be able to reach a number of parents quickly in an emergency and it just makes sense to have a system that will allow us to do that,” Urban said.

Technology that’s keeping parents in the loop.

“It’s something that our families appreciate,” Urban said.

“It’s just nice to know what’s going on,” Mitchell said.

Urban adds that the district has used the dialer to help other departments as well, such as when the police department has needed help finding a missing child in the area.


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