Niedringhaus to Take Over Metro Communications Job

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After nearly three decades on the front lines of law enforcement, a familiar face in Minnehaha County is taking a job behind the scenes.  Captain Paul Niedringhaus is set to serve as the new director of Metro Communications Agency.  He is currently the commander of investigations for the Minnehaha County Sheriff’s Office. 

An entire career tends to fit in one office. 

“A lot of stuff. You accumulate a lot of stuff over 26 years,” Niedringhaus said, looking around at an office of mementos.

He is taking most of it with him. 

“It’s just kind of a new chapter and a new step.  New phase and a new career,” Niedringhaus said. 

Niedringhaus, who is eligible for retirement, said he took a new job because he feels he has more to give as a public servant. 

At age 18, he answered the call to law enforcement.  Niedringhaus worked his way up from correctional officer to his current position.  Come fall, he will oversee the people who answer your 911 calls. 

“That’s the backbone of the agency is the employees, and I think we have to see what technology brings and that’s going to be a challenge, too,” Niedringhaus said.

Speaking of challenges, Niedringhaus is aware of the concerns about Sioux Falls’ ambulance provider, Paramedics Plus and its response times to emergency situations. Though he is not part of those discussions yet, he says he will look at it. 

“We have to provide a service to the end user and we have to look at that and if we can improve it and go from there. So, we’ll see,” Niedringhaus said. 

The previous director, Daren Ketcham, left for a job as Director of Community Development for the City of Sioux Falls.  The Metro Management Council still needs to approve Niedringhaus to the job. 

Niedringhaus is excited for his new role, but packing up is bittersweet.  When he leaves this office, he knows he cannot take everything with him. 

“I’ve enjoyed this job. The people I’ve worked with. That’ll be the hard part,” Niedringhaus said. 

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