RAPID CITY, S.D. (KELO) — A big provider of internet and cable in western South Dakota is experiencing an outage Wednesday afternoon. 

On its Facebook page, Mido says it is aware of a “service outage” affecting internet, TV and phone services for customers in Rapid City, Spearfish and Sturgis. At 2:55 p.m., Midco said it learned about “a fiber cut near Phillip, and we have technicians onsite splicing the cut.”

Midco said there’s another fiber cut near Sturgis and crews are assessing that damage.

Mido says it’s investigating the issue and it’s having issues at its contact center receiving calls.