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Money Problems With License System

July 11, 2008, 5:23 PM by Erich Schaffhauser

Money Problems With License System

The governor has apologized for the problems with the state's new license plate system. But that doesn't mean all the bugs are gone.

And while people trying to get new plates see the lines and the long waits at the windows. The people working in the offices see more problems than that. 

As treasurer of Brown County, Sheila Enderson's job is to collect money and get it where it needs to be. 

"At the end of the month, I'm sure there's going to be a lot of things that need to be resolved about that," Enderson said. 

That's because she says the new license plate system has been bringing up wrong information. 

"It may drop the license fees for one or two or change to the wrong fees, not enough fees," Enderson said. 

They're trying to catch the problems as they go. While some of her staff sit at the windows, others are working to balance the money taken in the day before. But Enderson says that's taking a lot of time because the reports sometimes add or omit fees so the numbers don’t match. 

Those same things are happening in smaller counties. Edmunds County only has two people working in the treasurer's office. So they can't have someone balancing while the others are issuing license plates. 

"It's wearing on a person. We go home at night and you're just exhausted," Edmunds County Treasurer Dianne Stafford said. 

Last night the two employees didn't get out of the office until 9:00 and still didn't get all their work done. They're struggling just to keep up. 

"We can't,” Stafford said. “We had to finish balancing this morning for yesterday or for the day before actually.” 

And all the while, getting that money, and the right amount of it, where it needs to go. 

Enderson says the state called her office two times Friday morning to see how things were going, but she and her staff are still facing several problems.

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