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Patient Satisfaction & Safety Survey

August 8, 2011, 5:21 PM by Casey Wonnenberg

Patient Satisfaction & Safety Survey
SIOUX FALLS, SD - A new survey finds that the hospitals people like aren't necessarily the most successful in saving lives.

According to Medicare data, more than 120 hospitals given top marks by patients for providing excellent care also have high death rates for heart attacks. Still, many South Dakota hospitals do not follow that trend.

In fact, the Avera Heart Hospital in Sioux Falls is in the top two percent in the nation in patient satisfaction and is also number 11 among 4,600 hospitals nationwide for survival rates.

"When you put together the team that does it more than anybody else, if you look at our numbers, they're bigger than anybody else's. You get good at it," Jon Soderholm with Avera Heart Hospital said.

According to the survey, the Avera Heart Hospital has a mortality rate of 12 percent for heart attacks. The Sanford Medical Center in Sioux Falls has a rate of 14 percent and Avera McKennan comes in with 15 percent.

All of those rates are better than the national average of 16 deaths per 100 heart attacks.

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