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Weather Brings Worries About Scoop It Program

February 2, 2011, 5:00 PM by Hailey Higgins

Weather Brings Worries About Scoop It Program
SIOUX FALLS, SD - Dozens of calls are coming into the Help Line Center Wednesday, asking when crews for the Scoop It program will finally show up.

The program for low-income elderly and people with disabilities sends inmates to shovel walks for those who can’t do it themselves.

"It does get us a little bit backed up," Call Center Director Chad Olson said.

Wind chills colder than minus 15 are forcing the crews inside, leaving the elderly and disabled stuck inside their homes for the second day in a row.

For the last two days, more than 100 people have called the Helpline asking to be dug out of their homes.

"Obviously if it is blowing they are not going to send crews out," Olson said. "They can't send crews out multiple times when it is blowing. And if there are frigid temperatures like today, I believe the crew won't go out."

But Olsen said there is nothing that can be done until the temperatures warm up. Callers are asked not to shovel the snow themselves.

"I think for those people they just want to know if someone will come out and do it. I know sometimes they need to go somewhere and they have some concerns about getting out, but mainly they just want to know someone is going to take care of it for them," Olson said.

Olson wants those waiting to be dug out not to worry about possible citations when the city begins inspections tomorrow on snowy sidewalks. He said if your name is on the program's list, it will be taken care of.

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