User uShare Login | Register
Login
Register

Along with posting photos, videos, and stories, your uShare account lets you post Classified Ads, recipes on What's For Dinner, and Announcements.


54° View Weather Current Conditions Sioux Falls Change Location
Set Weather Options

RADAR LOCATION

TEMPERATURE LOCATION

News

[0] My Saved Articles
Find local businesses
on the KELO Pages!

 

Water, Sewer Company Targets Homeowners

January 9, 2013, 10:10 PM by Kelly Bartnick

Water, Sewer Company Targets Homeowners
SIOUX FALLS, SD -

Sioux Falls city officials want to clarify marketing materials sent to homeowners regarding their water and sewer connections.

Marketing efforts by a private company, American Water Resources, have prompted some calls to the city utilities office. The company is attempting to sell service packages for the lines running from residents’ homes to the city’s main lines. Maintenance of those lines is considered homeowners’ responsibility.

“Certainly people who've had issues with that would know and maybe that's when people find out, but generally it's an accepted practice across the industry,” Sioux Falls utility operations administrator Trent Lubbers said. “Customers need to do their due diligence and make sure this policy if it is something that they want to consider, that it's not covered elsewhere or if it's something they're interested in they should look further into it."

According to the American Water Resources website, the company is highly rated by the Better Business Bureau and offers water and sewer line protection plans in 35 states. The website even has a link to the Sioux Falls ordinance which says the line maintenance responsibility lies with the homeowner.

“We certainly don't endorse it. We're not affiliated with the company,” Lubbers said.

But before you purchase the plan you might want to consult your own insurance company about coverage you are already paying for.

“There is a little confusion between flood policies and sewer and drain endorsement. So, it has to come through the sump pump or it has to come through the sewer system,” Sioux Falls State Farm agent Aaron Smith said.

Smith says about half of his homeowner clients already have that type of coverage. And his office sends its own reminders out twice each year about the policy.

“Do you have any moisture in your sump pump over the last two and three years? Did you have any water in your basement, did you have issues? If you didn't have it your chance is you do not need it,” Smith said.

Lubbers said homeowner responsibility for water and sewer lines is not a new policy or ordinance change.

Previous Story

Next Story


Comments







 
Find Local Businesses on KELO Pages!

View news

You may also like

14-Year-Old Dead After Being Run Over By Truck

10/25/2014 2:05 PM

A 14-year-old girl is dead after being run over in a parking lot just after 12:30 in Hartford.

Full Story
Police Empty Grain Bin In Search For Missing Brookings Man

10/28/2014 6:02 PM

Jacob Heisinger hasn't been seen since early Thursday morning. Police sent out a plea asking the public for any information on his disappearance.

Full Story | Watch
Authorities Find Body Of Missing Brookings Man

10/29/2014 8:17 PM

The search for a missing SDSU student has ended.

Full Story
Brookings Police Looking For Missing Man

10/27/2014 8:14 PM

The Brookings Police Department needs your help finding 26-year-old Jacob Heisinger. Heisinger was last seen around 1:40 am in the downtown Brookings ...

Full Story
Paint The Plow Image Removed After Complaint Of Religious Themes

10/23/2014 5:55 PM

After showing off the project at the Empire Mall earlier this month, City officials received a complaint from the Siouxland Freethinkers about putting...

Full Story | Watch


Events