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Scam Targets Verizon Customers

August 4, 2014, 10:10 PM by Angela Kennecke

Scam Targets Verizon Customers

Having a cell phone isn't cheap, so any chance to get a discount on your bill can sound pretty good.  But don't take the bait.  A phishing scam is targeting Verizon customers in KELOLAND and if you fall for it, you'll give your personal information to con artists.

The amount of the so-called rebate varies, but the robocalls all go something like this: 

"Verizon; simply log into your account to redeem your $76.  At Verizon, we care about you.  Thank you and have a nice day.”

Dawn Ochs got the call.  But rather than logging onto the website she called Verizon instead to check it out.

“That's why I actually called Verizon, because I thought, if there is a credit, I'm going to go grab it," Ochs said.

Verizon wasn't aware of the website given to Ochs, but there are dozens of them out there with different names. Just as one gets shut down another one is created, all made to look like an official Verizon site. 

“As you go into it a little bit further, they want the last four digits of your Social Security number, all your Verizon billing information--that's a red flag, right there," Jessie Schmidt of the Better Business Bureau said.

“If they had that, they would have all my credit card information as well as all my other information.  Lord knows where they could go with that," Ochs said.

For some customers, the call shows up as Verizon Technical Support.

“They're spoofing that number--it's not Verizon technical support--you don't get a real person if you answer that call. It's all part of this scam where they're trying to get your sensitive information and data," Schmidt said.

Ochs put out a warning on her Facebook page.

“I decided I should post it there and let my fellow Verizon users know and I've had several responses back fairly quick that people have also received those calls," Ochs said.

If you did go to one of these websites and provide your information, Verizon wants you to change your "My Verizon" information right away and monitor your account closely.  Report any fraud immediately to the company.


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