A cut fiber-optic line is affecting long-distance service for CenturyLink customers, including Sanford Health facilities in Sioux Falls.
Sanford says patients may have a hard time making a long-distance call to a facility and offers these suggestions:
- Try to contact Sanford from a mobile phone or a non-CenturyLink land line phone
- Call your usual Sanford Health phone number. If that does not work, call 1-888-411-0880 and your call will be rerouted
- If the message is not urgent, send a message to your provider using MySanfordChart
- In the event of an emergency, call 911
Calls going out from Sanford Health are being rerouted, so you may see a different area code if you receive a call from a Sioux Falls facility.