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Iowa Officials Say State's Medicaid Website Down

December 28, 2013, 3:03 PM

Iowa Officials Say State's Medicaid Website Down
DES MOINES, IA -

Iowa officials say a state Medicaid website is down after thousands were told to use it to reapply for health insurance.

The state Department of Human Services says that the website was down Saturday because it was undergoing scheduled maintenance. The agency says it is expected to be back up by 7 p.m. Saturday.

The issue affects Iowans who tried to apply for insurance through the federal hub and were told they might qualify for Medicaid. DHS sent emails and letters to nearly 16,000 Iowans to tell them a delay in paperwork meant there would be no guarantee of coverage on Jan. 1.

A spokeswoman also told the Register that an alternative call center is not staffed on the weekend.

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