IA DOT Establishes Temporary Customer Service Number

AMES, IA - Due to the high volume of public inquiries about flooded roadways, the Iowa Department of Transportation has set up a temporary customer service phone line. 

The number to call is 866-452-8510.

Operators will be available from 7 a.m. to 9 p.m. This phone line is for travelers needing information about possible flooded county roads and city streets.

For road condition information outside these hours, call 511 (in Iowa) or 800-288-1047 (outside the state).

For updates 24 hours a day visit the 511 website.