User uShare Login | Register
Login
Register

Along with posting photos, videos, and stories, your uShare account lets you post Classified Ads, recipes on What's For Dinner, and Announcements.


72° View Weather Current Conditions Sioux Falls Change Location
Set Weather Options

RADAR LOCATION

TEMPERATURE LOCATION

News

[0] My Saved Articles
Back to all news

Business

Find local businesses
on the KELO Pages!

 

Fraud Alert: Medical Alarm Scam

May 16, 2013, 10:01 PM by Angela Kennecke

Fraud Alert: Medical Alarm Scam
SIOUX FALLS, SD -

Most of us have seen the, "I've fallen and I can't get up," commercials for Life Alert--the medical alarm system for emergencies. And while the ads may get some spoofing, now so is the company's name.

Like many seniors, Carol Brenner still relies on a landline phone. And that's what a telemarketing scam is banking on.

"I got a call from Life Alert, assumedly; asking for time they could set up an appointment to install my life alert.  And I said, I never ordered Life Alert," Brenner said.

Brenner hung up, but the calls persisted for two weeks.

"I said, ‘Just a minute sir, please, I didn't order this,’ and he just kept going. It was like a recording. You couldn't get a word in edgewise," Brenner said.

Many of these calls may be recordings, while others have a real person on the other end of the line. Dozens have been reported in South Dakota and surrounding states.

"No one we have talked to have signed up for this service. If they say, as Carol did, 'I didn't sign up for this service,’ They will say to you, 'This is a gift given to you by a relative.' Anything to keep you on the phone trying to set up that first appointment,” Jessie Schmidt of the Better Business Bureau said.

Angela Kennecke: You don't know if they were after getting your personal information or if they were after coming over here; you don't really know.

Carol Brenner: No I don't and that's scary.

"Clearly targeting the elderly population to get them set up on what we believe is some sort of monthly renewable contract for some medical device.  But they're very secretive, so we don't know," Schmidt said.

Finally, Brenner got tough with the man on the other end of the line and the calls stopped.

"This last guy got my ire up, I might add, and I just screamed into the phone, ‘I don't want your services,’" Brenner said.

All the calls look like they are coming from a local number, but the Better Business Bureau says it's just a case of caller-ID spoofing.

Life Alert has also issued a fraud alert on its website, about a medical alert imposter using its name. The company says it does not hire telemarketers to make cold calls and that the calls are not coming from them. If you've been contacted in this scam, report it to the Better Business Bureau.

Previous Story

Next Story


Comments







 
Find Local Businesses on KELO Pages!

View business

You may also like

PREMIER Bankcard Lawsuit Comes Down To Link

8/22/2014 10:00 PM

$5 million: that's the price tag on a lawsuit filed by a South Dakota credit card company, First PREMIER/PREMIER Bankcard against a credit card co...

Full Story | Watch
Single-Screen Theater Closed After Four Decades

8/23/2014 12:33 PM

A single-screen movie theater in Vermillion has closed after serving the area for more than four decades.

Full Story
Sioux Falls Store Included In UPS Breach

8/21/2014 1:53 PM

If you used a credit or debit card at a UPS Store in the last seven months, some of your personal information could be a risk.  

Full Story
Woman-Owned Highway Construction Company

8/21/2014 10:05 PM

There are nearly eight million women owned businesses in the U.S.  But only eight percent of construction businesses are owned by women. 

Full Story | Watch
Napa Winery With SF Ties Recovers From Earthquake Damage

8/24/2014 6:35 PM

A Napa Valley winery with Sioux Falls ties received damage from the largest earthquake to hit the bay area in 25 years.

Full Story


Events