User uShare Login | Register
Login
Register

Along with posting photos, videos, and stories, your uShare account lets you post Classified Ads, recipes on What's For Dinner, and Announcements.


46° View Weather Current Conditions Sioux Falls Change Location
Set Weather Options

RADAR LOCATION

TEMPERATURE LOCATION

Share your Photos, Videos, and Stories on uShare! Click here to get started.

News

[0] My Saved Articles
Back to all news

Business

Find local businesses
on the KELO Pages!

 

Call Center Makes Do Among Weights, Noise In Spearfish Rec Center

January 14, 2014, 7:01 PM by Kevin Woster

Call Center Makes Do Among Weights, Noise In Spearfish Rec Center
SPEARFISH, SD -

The call specialists for TMone in Spearfish operate in odd quarters these days.

More than 200 workers are busy with service calls in a temporary work space at the Spearfish City Recreation Center. They've been here since the early October blizzard destroyed the cty-owned building the company has used on the edge of town.

"Every organization has a backup plan, right?  But nobody ever plans to use it in the extent that TMone had to," call center director Catrina Rodgers said.

With that backup plan and lots of city help, the call center wasn't silent for long.

"We were only down for operations for one week total," Rodgers said. "Everything ran really smoothly. We were able to test one week to the day to make sure all operations were running smoothly, and they were."

The acoustics in the rec center aren't ideal for the call center. A tiled-floored, multi-purpose game room wasn't designed to house a room full of phone conversations. And the door to the weight room is next to a make-shift entrance for TMone. So occasional traffice snarls occur in the hallway

But rec-center officials say it's worth the complications to keep the call center operating and the jobs in town. So call specialists and fitness fanatics will just have to deal minor issues until the city can replace the building lost in the blizzard. City officials are working on that now and hope to have a new building to house TMone and additional economic developoment functions by autumn.

Meanwhile, phones and fitness will have to work out under the same roof.

 

Previous Story

Next Story


Comments







 
Find Local Businesses on KELO Pages!

View business

You may also like

National Pizza Franchise Coming To Sioux Falls

4/22/2014 4:24 PM

The South Dakota franchise owner of Marco's Pizza plans to open a third location in Sioux Falls at 5007 S. Louise Avenue, next to Noodles &am...

Full Story
Headliners For JazzFest Announced

4/17/2014 10:54 AM

Plans are in place for JazzFest 2014 in Sioux Falls.

Full Story
It Looks Like A Credit Card, But It's Not

4/22/2014 10:01 PM

Small businesses often are short on cash or credit and in need of funding.  A California company is offering local businesses financing through t...

Full Story | Watch
Eric Church Concert Near-Sellout Within Minutes

4/18/2014 5:55 PM

The first ticket sale to an event at the new Denny Sanford PREMIER Center proved to be a boon at the box office Friday

Full Story | Watch
City Of Worthington: Dilapidated Mall Is Due To Neglect From Ownership

4/21/2014 10:07 PM

The Northland Mall has been a mainstay in the Worthington community for over 35 years. The dilapidated shopping center has a leaky roof, which could l...

Full Story | Watch


Events

 
 
KELOLAND TV: 501 S. Phillips Avenue, Sioux Falls, SD 57104
Phone: 605.336.1100 · Breaking News call: 1-800-888-5356
Web Site Design and Custom Programming By: Lawrence & Schiller© 2014 KELO-TV -- KELOLAND.COM -- ALL RIGHTS RESERVED