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Busiest Day In UPS History

December 17, 2013, 10:10 PM by Angela Kennecke

Busiest Day In UPS History

A big boost in online holiday shopping means a big jump in holiday shipping too.  Tuesday was the busiest day in the 100 year history of UPS, as it delivered millions of packages.

75,000 packages went though the Sioux Falls hub on Tuesday. 

UPS veteran delivery driver Terry McFarlane is arguably the busiest guy in town.  After 16 years behind the wheel of the iconic brown truck, he knows what's driving the deliveries--an unprecedented eight percent jump in shipping from online shopping sites.

"It was a lot different before; a lot more volume," McFarlane said.

"29 million packages will be delivered today. That's up 2 million from last year's record of 27 million.  That equates to 300 packages every second for 24 hours, so we've got a lot of UPSers out there really busy," Jason Bouwman of UPS said.

While the number of packages delivered nationwide is into the millions, the number in Sioux Falls is at about 11,000 packages that are delivered each day.  On this day, that number jumps up to 20,000. That's why UPS hires additional workers to cover the holiday season.

"In Sioux Falls, we’re probably looking at 30 people on the delivery cars helping the drivers; we added about five drivers and dozens of people inside the building," Bouwman said.

Once these packages hit the doorstep, they can be a target for a crime of opportunity.  UPS drivers like McFarlane are trained to put the packages out-of-sight and customers can sign up for UPS My Choice.

"You can log onto UPS My Choice and tell the driver, 'I want it delivered at my porch, my back door; here's my garage code, put it in my garage.'  You can also reroute it to a different address if you wish," Bouwman said.

As its volume continues to grow, UPS is preparing for next year to top this year in deliveries.

"We're planning over a year out for next year's peak already," Bouwman said.

You can also download the UPS Mobile app to track your packages and even print shipping labels.

This article has been revised to reflect the following correction:
A misspelling was corrected in this story.

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