User uShare Login | Register
Login
Register

Along with posting photos, videos, and stories, your uShare account lets you post Classified Ads, recipes on What's For Dinner, and Announcements.


34° View Weather Current Conditions Sioux Falls Change Location
Set Weather Options

RADAR LOCATION

TEMPERATURE LOCATION

Share your Photos, Videos, and Stories on uShare! Click here to get started.

News

[0] My Saved Articles
Back to all news

Business

Find local businesses
on the KELO Pages!

 

Bank Installs Interactive Teller Machines

August 27, 2014, 10:05 PM by Angela Kennecke

Bank Installs Interactive Teller Machines
ROCK RAPIDS, IA -

The bank of the future has arrived in KELOLAND. We've all heard of an ATM, but Frontier Bank is the first in our area to install a new high-tech ITM.

The Interactive Teller Machine uses video technology so customers can do much more than just deposit or withdraw money.

It looks like an ATM, but this new machine has a teller via video to help customers who use it. Some of the first in our area to experience this new ITM are Frontier Bank customers in Rock Rapids, Iowa. 

"I deposited $100 and I asked for $10 back and I talked to a live person," Bowers said.

Marlene Bowers was surprised by how easy it was to use and that's the idea--not to intimidate people by technology. 

"I've been watching older people use the machine and they've been excited about it," Frontier Bank President Rick Anderson said.

"I thought that was pretty awesome," Bowers said.

The ITM will allow Frontier to expand beyond "banker's hours." The real person on the other end of the ITM machine will be available 7 a.m. to 7 p.m. 

"It will allow our employees to expand in other areas to give better customer service with this machine assisting in their jobs," Anderson said.

And customers can do more with an ITM than an ATM, like make loan payments and transfer money between accounts. 

While the machine in Rock Rapids is the first for Frontier, it plans to put one in at its new downtown location in Sioux Falls at 9th and Phillips this fall. Frontier will have seven ITMs in all of its locations by next spring. 

There are about 500 ITMs nationwide in 100 banks. But Frontier's will the first in South Dakota.

Previous Story

Next Story


Comments





Sponsored
Find Local Businesses on KELO Pages!

View business

You may also like

First Look At Badlands Pawn

1/20/2015 3:29 PM

Dollar Loan Center owner Chuck Brennan is releasing the first images of the design for Badlands Pawn, Gold & Jewelry.

Full Story
Rock Stars To Celebrate Pawn Shop Ground Breaking

1/23/2015 11:15 AM

Bret Michaels and Lita Ford will perform at the District on Wednesday, Jan. 28 to celebrate the ground breaking of Badlands Pawn.

Full Story
Wild Sage Grille Changing Ownership

1/20/2015 11:09 AM

While the new owners are not ready to announce yet, Gellerman says they will be remodeling the restaurant to make it their own.

Full Story
Long John Silver's Building To Become Taco Shop

1/23/2015 4:00 PM

The former Long John Silver's on Minnesota Avenue is going to become a Mexican fast food restaurant.  

Full Story
Keg Chicken Back Open In SF

1/21/2015 9:12 PM

A fried chicken favorite is back in Sioux Falls.

Full Story


Events