Residents of the Pleasant Valley mobile home park on West 12th Street are wondering how they'll be able to cook, shower, or even heat their homes this winter.
That's because Palisades Oil Company out of Garretson, which had been providing propane service to the park, removed most of its tanks.
Gas lines once connected to propane tanks are now capped off with black electrical tape.
Resident Candice Nolden says, "Palisades had no business taking our tanks and not giving us 30 day notice, that's not fair to everybody else out here. We're all struggling."
A 3-year resident of the park, Nolden says Palisades Oil Company's decision to remove the tanks came as a complete surprise. "I said they can't pull mine out, I've got propane in my tank, next thing you know mine was the 6th one they pulled out, I couldn't stop them. " she says.
Not having propane makes life difficult for Nolden and her children. "It takes away my cooking it takes away my showers and it takes away my heat. I have no way to give my kids a bath, or cook for them, I have to come over to Grandma's. Now I have to use a grill or microwave.
The letter Palisades Oil left for residents says only that the tanks were removed due to regulations. Standards set by the National Fire Protection Association require a minimum of 10 feet between buildings and tanks, which are 250 to 500 gallons in size. Residents say in a small park like this that would be hard to do.
"I have a small propane tank I've hooked back up," says resident Gaylord Williams.
Williams says he'll get by with a 120-gallon tank, which doesn't require a minimum distance, but Nolden says a smaller tank won't be enough for her family.
Nolden says, "That's not going to last me but 2 weeks, and it's 60 dollars a time to fill. That's a lot of money when people out here are low income and don't have much money."
Nolden says the park owners are out of town, and when notified about what happened they told residents they'd do their best to find another propane provider before winter starts. We tried repeatedly to contact the owner of Palisades Oil Company and left numerous messages. Our calls were not returned this afternoon. Residents say Palisades Oil Company did tell them if they would be reimbursed for the propane left in their tanks.